Terms and Conditions
IDEAL ENVELOPES LIMITED
PAPERCARD.CO.UK

All disputes to be arising from transactions, purchases and contracts with Ideal Envelopes Limited shall be determined and governed by English Law.

All goods and products remain the sole property of Ideal Envelopes Limited until paid for in full.

Orders placed with Ideal Envelopes Limited shall not be binding unless Ideal Envelopes Limited accepts them.

Whilst every effort will be made to effect deliveries and maintain prices quoted, Ideal Envelopes Limited has the sole right to vary prices and deliveries.

All goods must be paid for before dispatch. Unless otherwise agreed in writing, payment date must be as stated, all payments must be made in Pounds Stirling.

Ideal Envelopes Limited have the right to delay or cancel delivery.

All prices quoted on this site exclude VAT and Delivery. These prices are given at the checkout stages.


Dispatch

Deliveries, under normal circumstances, are dispatched within 1 - 5 days. If there is a problem with any part of an order we will try to let our customers know, either by telephone, fax, email or letter. We can only dispatch to a full postal address. No PO Boxes please.

Please note:- All deliveries from Ideal Envelopes / PaperCard must be signed for upon receipt.


UK Mainland Delivery Charges

                                                        
Order value under £10 before VAT:
£3.00 (exc. VAT)
Order value under £45 before VAT:£5.00 (exc. VAT)
Order value under £100 before VAT:£7.00 (exc. VAT)
Order value over £100 before VAT:£10.00 (exc. VAT)

Our £3.00, small order delivery charge may be withdrawn during postal strikes or industrial action by Royal Mail. This can be withdrawn at the discretion of Ideal Envelopes Limited.

This pricing structure applies to parcels under 20kg in weight. Any order weighing over the 20kg benchmark will be quote upon accordingly.

Most items are dispatched by Private Carrier and will therefore require a signature. If no-one is available to sign for the parcel, it will be returned to our Carriers Depot and a calling card will be left by the carrier with a contact telephone number for your local depot, for you to rearrange delivery or collect the parcel personally from the Carriers Depot. If uncollected after 3 days the parcel/parcels will be returned to us. The customer will incur the costs of the return delivery charge to our Sheffield warehouse and it will be up to you to contact us to arrange for redelivery (for which you will have to pay the postage costs again).  

No exceptions will be made, please ensure you provide us with a delivery address which has someone available to accept delivery throughout the day. By placing an order with Ideal Envelopes Limited you agree to these conditions.

Postage is extra to the Rep. of Ireland, Northern Ireland, Isle of Man, Isle of Wight, Scottish Isles and some Aberdeen postcodes. Orders for these locations should be submitted for a full quote. We reserve the right to revise the postage charges, if this is necessary. We will contact you with the quotation before your order is processed. Delivery to these postcodes may take a little longer to reach you.

VAT is a tax on goods and services, therefore if the goods that are dispatched to you are vat-able then so becomes the service of dispatching the goods to our customers.

Payment

We can accept the following credit/debit cards online as method of payment:
Visa Credit/Debit, Mastercard, Visa Electron, Solo, Maestro, American Express and PayPal.


Returns
 
At Ideal Envelopes Limited we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.
 
If for any reason you are unhappy with your purchase you can return it to us in its original condition within 10 days of the date you received them (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for them.
 
  Please Note:
  • We can only accept opened items if they are faulty.  
  • Postage will only be refunded on goods which are faulty.  
  • Maximum postage refunds are limited to £6.50 per parcel, which must be agreed in advance before parcels are returned. 
  • If you find some/all of your items are faulty/damaged, please make sure you let us know within 7 days of delivery, otherwise this can not be rectified later. No exceptions will be made.
  • Card blanks are a bespoke made product. These are none refundable. You can request a sample before hand to make sure the card is correct.


Cancellations

Under UK law you are entitled to a "cooling off" period after placing your order. You may cancel your order without giving a reason and return your goods within 7 working days of receiving the goods. Customers will receive a full refund of all charges other than postage. Goods must be returned as new and unused. Where goods are supplied in sealed packs or containers, the packs or containers must be unopened.  

This does not apply to bespoke made items. Items that are non-standard stock (which are sent directly from our supplier to the customer) are also non-refundable. No exceptions will be made.

The cost of and safe return of the goods is the responsibility of the customer. You are advised to obtain a proof of postage from the post office. We are not responsible for the loss of any items during return transit.


General 
 
Coloured envelopes, card & paper by their nature have a tendency to fade, some colours more than others and in particular recycled papers. It is important when storing or displaying envelopes, card & paper to avoid direct exposure to sun light or bright lighting systems. Colours may be subject to change.  

Pearlescent papers, card and envelopes do have a tendency to vary from batch to batch. We have no control over this manufacturing process.

If you are unsure about any of the above please contact us for further information. One of our staff will be more than happy to answer any questions you may have.

By ordering from this website, completing an Ideal Envelopes Limited written QuickServices order form or verbal telephone order you automatically agree to these terms, if you are in any doubt about your rights please contact us before placing your order. A written copy of our terms and conditions is available to any customer free of charge to a UK postcode.

 
Contact Information
Address:
Unit C2 Old Colliery Way,
Beighton Link Business Park,
Sheffield, S20 1DJ.
Telephone:
0845 46 36 249
Email:
sales@papercard.co.uk
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PaperCard is a trading name of Ideal Envelopes Limited Copyright © - Registered in England No. 6416057 - VAT Number. GB706639327